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Insurance Technology Featured Articles

TELUS Health Completes Acquisition of ZRx Prescriber from ZoomMed

TELUS Health acquisition of ZRx Prescriber to improve customer experiences with insurance claims and prescriptions. [ Read More ]
09/10/2014

North American Title Insurance Selects RedVision for Speeding Title Searches

North American Title Insurance picks RedVision solution to speed agent searches. [ Read More ]
09/02/2014

Sun Life Financial Unveils Benefit Profile

New Sun Life Financial tool helps create competitive employee benefits packages. [ Read More ]
09/02/2014

TIA BI Cloud: A Solution to Send Business Analytics Skyward

Many businesses today are re-evaluating infrastructure so they can move faster and be more flexible. Companies are moving to the cloud for sales data, marketing data, even financial and HR data. Cloud computing is pushing business intelligence and analytics to a whole new level. [ Read More ]
09/02/2014

Featured Resources

Whitepaper: Enabling Collaboration in Insurance: The Role of Communications, Content, and Processes
Collaboration — working together for a common goal — is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important.

Product Demo: Interaction Process Automation (IPA)
Watch how seamlessy an insurance claim is processed for a customer.

Product Brochure: Interactive Intelligence Solutions for Insurance
Insurance has become an increasingly competitive environment where barriers to entry and switching costs are low. Carriers face constant pressure to attract new customers and reduce churn…and be a leader by consistently exceeding customer expectations.

Customer Case Study: New York Central Mutual
Customer service is a key business differentiator for New York Central Mutual (NYCM) – not only delivering exceptional service to its 500,000 policyholders, but maintaining NYCM's reputation among the 1,000 independent insurance agents statewide who sell the company's property and casualty insurance products.

Whitepaper: Insurance Contact Centers in the Cloud
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance a gents and advisors rely on contact centers to tap into expertise and handle business and technical issues

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