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Insurance Technology Featured Articles

Disruption in the Insurance Industry focus of New PwC Report

PwC report findings on disruption in New Zealand insurance markets reflective of global challenges. [ Read More ]
08/26/2015

ENT and Allergy Associates' Use of Technology Attracts New Insurance Agreements

ENT and Allergy Associates' use of advanced technology is attractive to insurers. [ Read More ]
08/25/2015

Ohio Mutual Insurance Group Selects IVANS Download to Keep Agency Partners Current

So many verticals rely on independent local agents as major sources of revenue. This is particularly true in the insurance business where the battle to get agent mind share that can translate into market share is intense to say the least. In fact, in a broad sense pleasing independent agents is identical to pleasing customers directly as creating a compelling experience is the best way for agents to feel good about recommending one insurance provider over another, most other things being equal. [ Read More ]
08/19/2015

Texas Mutual Deepens Relationship with Guidewire Software

Leading worker's compensation firm Texas Mutual increases use of Guidewire Software's solution portfolio. [ Read More ]
08/17/2015

Featured Resources

Whitepaper: Enabling Collaboration in Insurance: The Role of Communications, Content, and Processes
Collaboration — working together for a common goal — is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important.

Product Demo: Interaction Process Automation (IPA)
Watch how seamlessy an insurance claim is processed for a customer.

Product Brochure: Interactive Intelligence Solutions for Insurance
Insurance has become an increasingly competitive environment where barriers to entry and switching costs are low. Carriers face constant pressure to attract new customers and reduce churn…and be a leader by consistently exceeding customer expectations.

Customer Case Study: New York Central Mutual
Customer service is a key business differentiator for New York Central Mutual (NYCM) – not only delivering exceptional service to its 500,000 policyholders, but maintaining NYCM's reputation among the 1,000 independent insurance agents statewide who sell the company's property and casualty insurance products.

Whitepaper: Insurance Contact Centers in the Cloud
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance a gents and advisors rely on contact centers to tap into expertise and handle business and technical issues

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