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Insurance Technology Featured Articles

AIG Chooses Accenture Life Insurance Platform to Achieve Operational Excellence

American International Group, Inc., a premier international insurance organization recently opted for Accenture's Life Insurance Platform, to create and modify products faster in order to attract and retain customers. [ Read More ]
09/30/2014

Discovery Limited Partners with Cambridge Mobile Telematic to Transform Auto Insurance

For anyone following things related to the "connected car", you are aware that the information being generated from those smart cars is of more than casual interest to auto insurers. In fact, the emerging field of "behavior-based" auto insurance is poised to transform the way all of us buy policies as new rates are introduced based on our driving habits and skills, and we are rewarded for good driving. [ Read More ]
09/25/2014

Importance of Customer Experience in Insurance

For inusrance companies enhancing the customer experience creates a real competitive advantage. [ Read More ]
09/22/2014

Mitek to Provide MiSnap Solution to Top 5 Property and Casualty Insurer

Mitek helps large property and casualty insurer by enabling photo payments solution. [ Read More ]
09/22/2014

Featured Resources

Whitepaper: Enabling Collaboration in Insurance: The Role of Communications, Content, and Processes
Collaboration — working together for a common goal — is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important.

Product Demo: Interaction Process Automation (IPA)
Watch how seamlessy an insurance claim is processed for a customer.

Product Brochure: Interactive Intelligence Solutions for Insurance
Insurance has become an increasingly competitive environment where barriers to entry and switching costs are low. Carriers face constant pressure to attract new customers and reduce churn…and be a leader by consistently exceeding customer expectations.

Customer Case Study: New York Central Mutual
Customer service is a key business differentiator for New York Central Mutual (NYCM) – not only delivering exceptional service to its 500,000 policyholders, but maintaining NYCM's reputation among the 1,000 independent insurance agents statewide who sell the company's property and casualty insurance products.

Whitepaper: Insurance Contact Centers in the Cloud
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance a gents and advisors rely on contact centers to tap into expertise and handle business and technical issues

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