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Insurance Technology Featured Articles

ValueMomentum Upgrades DealFoundry Agent Portal as P&C Insurance Industry Rebounds

ValueMomentum upgrade of DealFoundry Agent Portal speeds up agent quoting process and agent collaboration. [ Read More ]
09/02/2015

Navicure Survey Finds 'Shaky Optimism' toward ICD-10 Readiness

ICD-10 is the 10th revision of the International Statistical Classification of Diseases and Related Health Problems (ICD). This is a medical classification list by the World Health Organization (WHO). It contains codes for diseases, signs and symptoms, abnormal findings, complaints, social circumstances, and external causes of injury or diseases. Here in the U.S., we have our own modified version ICD-10-CM (Clinical Modification) for diagnosis coding and Procedure Coding System ICD-10-PCS for in… [ Read More ]
09/01/2015

Disruption in the Insurance Industry focus of New PwC Report

PwC report findings on disruption in New Zealand insurance markets reflective of global challenges. [ Read More ]
08/26/2015

ENT and Allergy Associates' Use of Technology Attracts New Insurance Agreements

ENT and Allergy Associates' use of advanced technology is attractive to insurers. [ Read More ]
08/25/2015

Featured Resources

Whitepaper: Enabling Collaboration in Insurance: The Role of Communications, Content, and Processes
Collaboration — working together for a common goal — is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important.

Product Demo: Interaction Process Automation (IPA)
Watch how seamlessy an insurance claim is processed for a customer.

Product Brochure: Interactive Intelligence Solutions for Insurance
Insurance has become an increasingly competitive environment where barriers to entry and switching costs are low. Carriers face constant pressure to attract new customers and reduce churn…and be a leader by consistently exceeding customer expectations.

Customer Case Study: New York Central Mutual
Customer service is a key business differentiator for New York Central Mutual (NYCM) – not only delivering exceptional service to its 500,000 policyholders, but maintaining NYCM's reputation among the 1,000 independent insurance agents statewide who sell the company's property and casualty insurance products.

Whitepaper: Insurance Contact Centers in the Cloud
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance a gents and advisors rely on contact centers to tap into expertise and handle business and technical issues

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