Unify communications, content, and business processes with a single all-in-one solution.

Insurance Technology Featured Articles

Aggressive Insurance Group Selects One, Inc. for Payment Processing

One, Inc. payment processing and client retention tools used by Aggressive Insurance Group. [ Read More ]

Zia Consulting Updates Insurance Document Automation Solution

Zia Consulting releases latest version of its Accelerate for Insurance: Document Automation solution. [ Read More ]

RAC Insurance Wins Asia Insurance Technology Award by Integrating Sapiens Solutions

RAC Insurance wins Asia Insurance Technology Award using Sapiens solutions to provide self-service claims allocation. [ Read More ]

Pactera Technology Places in Top 100 IDC FinTech Rankings

Pactera Technology recognized for cloud-based multi-channel software solution for insurers. [ Read More ]

Featured Resources

Whitepaper: Enabling Collaboration in Insurance: The Role of Communications, Content, and Processes
Collaboration — working together for a common goal — is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important.

Product Demo: Interaction Process Automation (IPA)
Watch how seamlessy an insurance claim is processed for a customer.

Product Brochure: Interactive Intelligence Solutions for Insurance
Insurance has become an increasingly competitive environment where barriers to entry and switching costs are low. Carriers face constant pressure to attract new customers and reduce churn…and be a leader by consistently exceeding customer expectations.

Customer Case Study: New York Central Mutual
Customer service is a key business differentiator for New York Central Mutual (NYCM) – not only delivering exceptional service to its 500,000 policyholders, but maintaining NYCM's reputation among the 1,000 independent insurance agents statewide who sell the company's property and casualty insurance products.

Whitepaper: Insurance Contact Centers in the Cloud
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance a gents and advisors rely on contact centers to tap into expertise and handle business and technical issues


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