Unified Communications Xpert (UC Xpert) provides end-to-end service management for Unified Communications, including Cisco IP Telephony and Telepresence, during new deployments, upgrades, and ongoing operations. UC Xpert maximizes performance and availability through automated proactive testing, performance monitoring, configuration management, and business intelligence reporting.

A TMC Podcast featuring Bob Kennedy, Regional Vice President of Compuware Corporation detailing the growing demand to integrate mobile applications into business environments.

Nick Maier, SVP of RedSky Technologies discusses the evolution of E911.

RedSky Podcast with Nick Maier, SVP of RedSky Technologies.

TMCnet's Juliana Kenny talks with Brad Wise, senior vice president and general manager of enterprise sales of Spacenet, as well as Amit Verma, senior director of product management of Spacenet to discuss the Connect Series solutions that Spacenet is bringing to the market.

This is the second in a series of podcasts supported by OpenText for the healthcare community on TMCnet. Information privacy, security and compliance expert Rebecca Herold speaks to using fax solutions for healthcare information exchange.

Read more: http://www.tmcnet.com/channels/enterprise-fax-over-ip/#ixzz1wSJwSDxK

Erik Enderson talks a bit about OpenText’s place within the healthcare industry and how they help organizations achieve secure private health information exchange from any healthcare information system.

Rebecca Herold discusses fax over IP in the healthcare industry.

Erik Enderson speaks from OpenText about Enterprise Fax over IP.

Listen, learn, connect, influence? Check. So what's the final step in ACCENT Marketing Services’ Continuous Engagement Improvement Process? Optimize. Now that you have already completed the first four steps of ACCENT's customer engagement process, it's time for the fifth step of optimizing, or uncovering hidden insights about your customer, brand and products to ensure that the next interaction is personal and more intelligent than the last. Recently, Tim Searcy, chief executive officer of ACCENT, sat down with TMCnet to discuss what it means to optimize and why this step is critical for successful customer engagement strategies.