Insurance Technology - WHITE PAPERS
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Consumable Datacenter Networking
12/6/2013 4:55:20 PM
Using SDN concepts to create an infrastructure in which network resources are as readily consumable as compute and storage resources.
Meeting Pervasive Ethernet-based Service Demands with Integrated Packet Transport
12/6/2013 4:54:13 PM
The rising demand for Ethernet-based cloud, mobile and video services continues to apply enormous pressure on networks. Soon 80 percent of all new software will be available through the cloud, approximately 58 percent of all web traffic will be video based and, by the end of the decade, there will be 20 billion smart devices1 connected to the network.
DYNAMIC COMMUNICATIONS for Oil & Gas
12/6/2013 4:53:21 PM
Faster, farther and safer. These are the essentials that have placed today’s oil and gas industry along a transformational path that utilizes the best of Information and Communications Technologies. Energy operators face extremely rigorous demands as they search for new hydrocarbon sources in ever more remote and hazardous operating environments.
The Cloud-Optimized MAN and WAN
12/6/2013 4:51:30 PM
Over the next few years, service providers will adopt Software-Defined Networking (SDN) to prepare their MANs and WANs for the delivery of cloud applications and services. A multi-layer SDN framework will be required to deliver the cloud-optimized routing and transport capabilities necessary for this transition. This document summarizes the need for multi-layer SDN and illustrates how it can be applied to increase the agility, scale and efficiency of carrier MANs and WANs as they enter the cloud era.
Cloud-Optimized Metro Networks
12/6/2013 4:50:16 PM
Metro networks are about to undergo significant transformations, driven by the continuing growth of residential, mobile, business and cloud services. The evolution to cloud services gives operators an opportunity to deliver whole new categories of services. It also calls for a fresh look at existing networks. This application note reviews the unfolding dynamics within metro networks and explains how the Alcatel-Lucent Cloud-Optimized Metro solution helps service providers implement agile, scalable and efficient metro networks that enable high performance cloud-optimized Carrier Ethernet and IP services.
BELL LABS - Metro Network Traffic Growth: An Architecture Impact Study
12/6/2013 4:49:20 PM
Like many studies before it, the Alcatel-Lucent Bell Labs Metro Network Traffic Growth Study provides evidence of an upward trend in IP traffic growth. However, this study is unique in that it takes the extra step to analyze the impact of that traffic growth on metro and backbone networks.
Network Functions Virtualization ! Challenges And Solutions
12/6/2013 4:46:34 PM
Alcatel-Lucent is a leader in NFV. The CloudBand offering is an industry-leading cloud infrastructure and management solution. Alcatel-Lucent venture Nuage Networks provides a solution for zero-touch, SDN-based network control. Several network functions offered by Alcatel-Lucent are already available in a virtualized form, and for many others virtualization is a near-term roadmap item. Alcatel-Lucent has also deeply analyzed the impact of virtualization on reliability, availability and operations, and is building a consultancy practice to assist operators transition to NFV.
The Five9 2013 Contact Center Report
12/6/2013 4:24:24 PM
The Five9 2013 Contact Center Report, based on a survey conducted with Harris Interactive, shows consumers have incredibly high customer service expectations but they don't have the time, patience or desire to have in-person interactions with business to support. Find out more about the channels they are turning to.
Getting Smart on Analytics in the Contact Center - Measurement is the First Step in the Process
12/5/2013 4:41:45 PM
The promise of Big Data has many forward-thinking contact center leaders dreaming of the insights it can deliver, but getting from raw data to actionable insight is a multistep journey that begins with deep thinking about the measurements that matter most. We believe that by taking comprehensive measurements, interpreting them in a scientific way, and then sharing the analyses with relevant stakeholders and contact center leaders can put Big Data to work, driving strategic customer initiatives at the highest levels of the organization.
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