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White paper Title:

2012 North American Cloud Contact Center Solutions


Company Name: inContact


Abstract:

Frost & Sullivan has over fifty years of experience as a global research organization. Today, its 1,800 analysts and consultants monitor more than 300 industries and 250,000 companies. The company’s research philosophy originates with the CEO’s 360-Degree Perspective™, which serves as the foundation of its TEAM Research™ methodology.

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