|[November 13, 2012]
NCQA Names New COO
WASHINGTON --(Business Wire)--
The National Committee for Quality Assurance (NCQA) announced today that
Tom Fluegel will be its Chief Operating Officer, effective December 4.
"Tom's more than 20 years of experience driving successful strategy and
operations for major health care players will be a terrific asset for
NCQA," said NCQA President Margaret E. O'Kane. "I look forward to
working with him and am excited about what his versatility and expertise
in IT, business development and product development will mean for NCQA."
Fluegel comes to NCQA most recently from Coventry Health Care, where he
was COO of dental insurance operations for four years. rom 1999 to 2008
he held diverse leadership positions within divisions of UnitedHealth
Group, including two vice president posts, chief information officer and
senior vice president for client operations.
Previously, he directed group administration and sales activities at
CIGNA, as well as acquisitions, integration and operations at the
California-based SafeGuard Health Enterprises.
Fluegel holds a BS in business administration from Washington University
in St. Louis and an MBA from the University of Miami. He replaces Esther
Emard, who is retiring as COO of NCQA after almost 14 years.
NCQA is a private, nonprofit organization dedicated to improving health
care quality. NCQA accredits and certifies a wide range of health care
organizations and recognizes physicians in key clinical areas. NCQA's
Healthcare Effectiveness Data and Information Set (HEDIS®) is
the most widely used performance measurement tool in health care. NCQA
is committed to providing health care quality information through the
Web, media and data licensing agreements to help consumers, employers
and others make more informed health care choices.
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