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TMCNet:  Pegasystems providing solution for Zurich Insurance Group in Switzerland

[December 26, 2012]

Pegasystems providing solution for Zurich Insurance Group in Switzerland

Dec 26, 2012 (TELECOMWORLDWIRE via COMTEX) -- Pegasystems Inc. (NASDAQ: PEGA) said that Zurich Insurance Group, Switzerland has chosen its software as the platform to streamline its commercial underwriting process in Switzerland. Zurich is a leading multi-line insurance provider which serves customers in more than 170 countries.

The commercial underwriting process encompasses both the broker and agent channel, spans several products and includes new business as well as renewal business. For Sepp Ruchti, Project Leader, Business Transformation, Zurich Switzerland, the focus is on improving the experience for customers. "We aim to reduce the complexity of the work environment for our employees, which will result in us being able to better serve our customers. Automation of this kind will help us to become more efficient." Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. For more information, visit us at www.pega.com.

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