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Report: How to Talk to Consumers About High-Value Health Insurance
--(Business Wire)--
A new report, Value
Judgment: Helping Health Care Consumers Use Quality and Cost Information,
summarizes what the California HealthCare Foundation and the National
Committee for Quality Assurance (NCQA) learned when they asked consumer
focus groups about the cost and quality information consumers want when
choosing health plans.
State health insurance Exchanges, consumer advocates, health plans and
other stakeholders can use the report findings to provide consumers with
relevant, understandable information about their insurance options.
A January 16 Webinar will discuss the research findings and what they
mean for American health care. Highlights include:
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The notion that better health care is more expensive is difficult, but
not impossible, to overcome. Consumers can be educated that the
adage "you get what you pay for" does not always apply in health care;
it is not necessary to trade high quality for lower cost.
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When given information about cost and quality and introduced to the
idea that high-value health care means getting the best care for the
best price, consumers consider the value of health care in the same
way as they consider the value of other goods and services they buy.
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Uninsured consumers are particularly eager to obtain value
information. This finding is pertinent to Exchanges because
previously uninsured consumers will be a significant portion of those
shopping for coverage in the Exchange marketplace.
WEBINAR
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WHEN:
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Wednesday, January 16, 2013
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2:00-3:00 p.m. ET
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WHERE:
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WebEx virtual meeting
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1. Connect to http://bit.ly/X4zClG.
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2. Locate the event: Consumer Voices on Health Care Cost and Quality.
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3. Enter your information and click JOIN.
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4. Enter the password: Quality101.
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5. Establish your phone connection by calling 866-469-3239.
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6. Enter the conference code: 667-842-866.
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7. If you have trouble connecting, call 866-229-3239, Option 1.
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WHO:
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Journalists, regulators, insurers, consumer activists and others
interested in Americans' receiving the best care for their health
care dollars are encouraged to attend.
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Phyllis Torda, Vice President, Strategic and Quality Solutions
Group, NCQA, will begin the presentation and moderate the Q&A period.
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Jennifer Lenz, Assistant Vice President, Quality Solutions Group,
NCQA, will summarize the research and its implications for various
stakeholders.
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ABOUT THE CALIFORNIA HEALTH CARE FOUNDATION
The California HealthCare Foundation works as a catalyst to fulfill the
promise of better health care for all Californians. The organization
supports ideas and innovations that improve quality, increase efficiency
and lower the costs of care.
ABOUT NCQA
NCQA is a private, non-profit organization dedicated to improving health
care quality. NCQA accredits and certifies a wide range of health care
organizations. It also recognizes clinicians and practices in key areas
of performance. NCQA's Healthcare Effectiveness Data and Information Set
(HEDIS®) is the most widely used performance measurement tool
in health care. NCQA is committed to providing health care quality
information for consumers, purchasers, health care providers and
researchers.
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