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TMCNet:  Community Financial Services Bank Turns to AlertMedia Emergency Notification System for Critical Communications

[July 12, 2017]

Community Financial Services Bank Turns to AlertMedia Emergency Notification System for Critical Communications

AlertMedia, the fastest-growing emergency notification system provider in the world, announced today that Community Financial Services Bank (CFSB), an established community bank with locations throughout Kentucky, is one of the latest financial services institutions to deploy AlertMedia's two-way mass notification system to enhance and improve communications with employees around critical events.

With team members consistently traveling between banking center locations, CFSB was looking for an intuitive and cost-effective system that would allow staff to communicate crucial information across multiple channels including text, voice calls, email, and mobile app pushes. Previously communicating via office phone and email about incidents such as medical emergencies, AlertMedia's simple and intuitive web and mobile application has streamlined how CFSB communicates to keep their staff and customers safe and informed.

Jonathan Ellis, CCBSO, is the facility operations manager for CFSB. Recognizing that the bank needed a more effective way to communicate time-sensitive information, CFSB began evaluating critical communications technologies. "We needed a way to communicate with all of our team members in case of emergency. CFSB currently has five locations with three more being added this year. Our eployees aren't always in their office. They frequently travel around the banking centers and couriers are often dispatched to customers and/or between offices. When it comes to critical communications, whether it's a medical emergency or an active shooter, we need everyone across all of our locations to know about it. AlertMedia provides us with the platform to be able to accomplish this quickly and easily."

Ellis evaluated several emergency notification management systems before choosing AlertMedia for its cost-effective and easy-to-use system. "We looked at several software vendors before selecting AlertMedia. For us, the platform's ease of use and price were key factors in our selection. We previously used our phone system to send out automated messages. We needed something more effective and faster than using voicemail and email to alert our employees. The AlertMedia mobile app and the platform's ability to send text messages are a huge step forward in our communications strategy. Once you've set up your templates, it only takes three clicks to send a message."

With innovative technology and a modern emergency notification system, AlertMedia has taken a leadership position in the critical communications market. AlertMedia enables enterprise customers in 80+ countries across all industries to send and receive unlimited messages with their audience via multiple channels, including custom channels that can be easily integrated using the AlertMedia API.

"AlertMedia has simplified and modernized how enterprise organizations communicate during critical events. Whether it's a community bank like CFSB, a credit union, insurance company or global financial services corporation, organizations around the world trust our reliable, secure platform to protect their people and businesses by enabling the timely exchange of important information," said Brian Cruver, CEO of AlertMedia.

About AlertMedia

As the fastest-growing emergency mass communications and monitoring company in the world, AlertMedia helps hundreds of global organizations securely and effectively monitor threats, streamline notifications, and improve employee safety. The company's cloud-based platform delivers communications that protect organizations, improve operations, and mitigate loss from any location, at any time, using any device. For more information, call (800) 826-0777 or visit

About CFSB

CFSB, Western Kentucky's Community Bank, is a locally-owned and operated ESOP financial institution with headquarters in Benton, Kentucky. CFSB has locations throughout Western Kentucky and employs more than 210 team members. Member FDIC. For more information, visit

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