Contact Center Solutions

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Liberty University Introduces New Mass Notification System Based on AtHoc IWSAlerts Platform
Ebix and Silanis to Provide E-Signature Solutions with 100 Percent Straight-Through Processing
To Help Prevent Breach, Premier Insurance Management Services Selects Beazley Breach Response
JDi Data Releases Claims Manger Version 3.3.03
Ebix Partners with Silanis to Bring E-Signature to EbixExchange
CallidusCloud's Litmos Selected by Sentinel Security Life for Better Training Courses, Assessments
Who Owns The Customer Experience?
Contact Center Solutions - Analysis
Business Process Automation
Account Receivable Management
Cloud Based Contact Center
Extending Contact Center Capabilities Across the Insurance Enterprise: Conjoining Social, Mobile, ECM, and Process Automation
Applying multi-channel communications for business process optimization.
Holistic Customer Communications Management (CCM): Building Profitable Relationships in Insurance
Leveraging contact center solutions to better engage customers.
Integrated Content and Communications: A Key Business Issue for Insurers
Optimizing business intelligence and relatonship management to increase value of customer engagement.

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