La Familia Insurance recently announced that it has chosen Airband Communications (News - Alert) for enhancing its communications with customers. Airband’s hosted Voice over IP, or VoIP, and quick Internet access will provide La Familia with a very dependable means of connectivity.
In a statement, Aly Manji, CTO at La Familia Insurance, said, “We are a homegrown company that started with one location and grew to 15 in a little more than two years. Customer service is our biggest differentiator, so dropped calls and other phone issues are unacceptable. Airband offers the high-quality technology we need to ensure we can provide the superior customer service for which La Familia is known. Every call to our stores is important, and Airband’s superior voice services allow us to meet our customer service promises, which are mission-critical to our business.”
La Familia has 15 offices situated across the Dallas-Fort Worth metroplex. Airband’s high-quality hosted VoIP services can be advantageously used by La Familia to share bandwidth among its retail sites. The scalable voice and data services of Airband’s architecture can be installed very quickly. La Familia was able to purchase Airband bandwidth in huge quantities, which can be distributed across its numerous business sites... Read More