Contact Center Solutions

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Data Breach at Nationwide Insurance Affects More Than 1.1M People
Healthcare Payer Organizations Use TriZetto Performance Insight to Compare Performance with Peers
Generali France Selects Accenture Life Insurance Platform
U.S. Insurer Selects Kofax Communication Server Solution
Eurobase Insurance Solutions' Synergy Picked by Arch Re Fac
Interactive Intelligence Launches E-Commerce Website: Customers Get Easy Access to Expanding Ecosystem Apps
Contact Center Solutions - Analysis
CaaS
Business Process Automation
Account Receivable Management
Cloud Based Contact Center
Extending Contact Center Capabilities Across the Insurance Enterprise: Conjoining Social, Mobile, ECM, and Process Automation
Insurers can now take a conjoinment view to evaluate opportunities and drive differentiation.
The New Customer Service Model in Insurance: Enabled by Unified Insurance Solutions
Unify the communications between an insurer and policyholders — and unify them across the entire business.

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