As the New Year is poised to begin, insurance companies continue to see some long-term trends in technology.
Just as with other sectors, mobile devices continue to be increasingly popular. Even last year, there was a clear direction toward mobile options.
"Mobile apps don't replace everything we do on the PC, but we are going to be targeting things where it makes sense," Kirsten Pedersen, vice president of operations at Penn Mutual, told Insurance & Technology, last year in a statement, which continues to ring true. "There are going to be places where it is appropriate to do the mobile app, such as making it possible for producers to get information on pending cases... Read More