Contact Center Solutions

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Zurich Insurance Group Employs Pegasystems Software
Aspectus PR to Support Insurance Technologies with Expansion of its Brand
Changes in the Insurance Industry Demand Use of New Technologies
Gjensidige Deploys RiskIntegrity, Moody's Analytics Solvency II Compliance Solution
The Gains Are Worth the Headaches When Refreshing Legacy IT Systems
Black Box Technology Demonstrates Another Shift in Insurance Trends
CAA Insurance Improves Systems, Business Agility through Guidewire InsuranceSuite
AccuRate Insurance Agency Launches New Interactive Website for Insurance Customers
Contact Center Solutions - Analysis
Business Process Automation
Account Receivable Management
Cloud Based Contact Center
Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier-free Customer Experience
Leverage the power of integration of Microsoft® Lync® in the Contact Center.
The New Customer Service Model in Insurance: Enabled by Unified Insurance Solutions
“How can I best achieve great customer service?” The answer is to unify the communications between an insurer and policyholders
Beyond the Insurance Contact Center: The Communications Center of the Future
Learn how leading insurers are now creating competitive advantages by upgrading their contact centers.

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