India's ICICI Prudential Chooses Workload Automation from BMC

By Tracey E. Schelmetic
TMCnet Contributor

ICICI Prudential has announced that it has chosen a solution from workload automation company BMC Software (News - Alert) to automate some of its IT and business processes with a goal toward reducing costs and optimizing availability.

The solution is called Control-M Workload Automation. Mumbai, India-based ICICI Prudential Life Insurance Company is a joint venture between India's ICICI Bank, one of the country's largest financial services companies, and Prudential plc, a UK-based financial services company.

The BMC Control-M solution was designed to integrate the management of scheduling processes from a single point of control eradicating error and simplifying operation, resulting in time and cost saving for companies. BMC says that its product's compatibility with diverse systems is one of the features that make the product compelling: it allows for simultaneous risk mitigation and seamless service delivery in a heterogeneously distributed environment.

As a result, the solution provides lower total cost of ownership. Control-M features an easy-to-use self-service interface designed to enable clients to have a single view of services provided to their business users. The implementation of BMC Control-M has reduced the scheduled workload processing time in the range of 10 to 15 percent for ICICI Prudential Life, the two companies say.

“Our business depends on 'on-time' batch cycle completion,” said V.V. Balaji, executive vice president, Technology and Service Delivery at ICICI Prudential Life. “BMC Control-M is helping us optimize this process. It is aligned with our organizational objectives of reducing total cost of ownership and improving operational efficiency.”

Control-M has been tightly integrated with ICICI's existing AS/400 system for Life-Asia, an online, real-time life administration system for insurance products, which makes it easier for the operations team to manage scheduled jobs-processing, without the need to log on to production systems.

In addition, the BMC solution eliminates incidences of human error by automating reporting on batch job timelines and providing easy access to production systems. It is also making it easy to meet security and audit compliance requirements for global standards, such as SOX and ISO/IEC (News - Alert) 27001.