Financial software solutions provider Diasoft has announced that it has been ranked among the leading European providers of Insurance Claims Systems in “Celent Claims Systems Vendors: European General Insurance 2012.” Celent is a research company specializing in business and technological advisory for financial institutions.
Claims processing is a busy area for technology solutions providers today. Core claims technology continues to be an area where insurers are upgrading and vendors are offering enhanced solutions. The Celent report profiles 18 claim system vendors in Europe, and features Celent’s ABCD Vendor View — a comparative view of the vendor marketplace that visually represents four elements: advanced technology and technical flexibility, breadth of functionality, customer base, and depth of client services and solutions.
Diasoft’s FLEXTERA Insurance is a front-to-back STP solution that addresses every aspect of the insurance business, says its maker. The functional scope of FLEXTERA Insurance covers all major business needs of the companies specializing in general insurance, life insurance and reinsurance.
FLEXTERA solutions provide insurance companies with advanced mechanisms designed to ensure high-level customer servicing, distribution chain management, claims processing, policy and product management, billing and financial control. The solution also provides business intelligence tools for claims analysis and further adjustment of pricing and channel selection strategies.
“Vendor investment in their solutions since Celent’s 2010 report is clear, and this is great news for buyers,” said Catherine Stagg-Macey, SVP with Celent’s Insurance Group and coauthor of the report in a statement.. “This remains a highly competitive solution market.”
“The vendors in this report have achieved a strong baseline of good functionality and modern technology,” added Craig Beattie, analyst with Celent’s Insurance Group and coauthor of the report. “Increasingly, vendors are looking at agility and changing management investments to meet customer needs and to differentiate their product offerings.”
Edited by Brooke Neuman