Insurance Technology Featured Article

Liberty Mutual Insurance Talks Security in Recent Podcast Series

November 12, 2012

Earlier this week, during the latest edition of the HP Discover Performance Podcast Series, the discussion examined how Liberty Mutual Insurance is effectively building security more deeply into its overall business practices.

To attain the higher goals of enterprise resiliency, and deliver greater responsiveness to all varieties of risk, the topic focused on how the requirements of compliance and regulatory governance aligned with security best practices.

Dana Gardner, principal analyst at Interarbor Solutions, was joined by Co-host Raf Los, chief security evangelist at HP Software, and special guest John McKenna, VP and chief information security officer (CISO) for Liberty Mutual Insurance, based in Boston, to explore these and other security related enterprise IT issues.

Among other questions, Gardner asked McKenna about security and its importance to the business, investing procedures and its future forecasts.

McKenna stated that in terms of the threats and in terms of the kinds of technologies that are used these days to enable business, it’s pretty clear that the world has changed.

“Certainly, there's an obligation there, a responsibility to protect our customers’ information as well as making sure that our business operations can continue to support those customers,” he added.

As mentioned by McKenna, people need to make sure that they are as secure as they need to be. Moreover, to support its customers, McKenna believes that its employees need to be protected to enable them to work and get the job done.

McKenna spoke about technology landscape and stated that for the bad guys to take advantage of everything from mobility platforms and social networking to cloud computing, they are introducing different attack vectors and different opportunities.

He concluded his point by stating that in the Fortune 100 list, it is a global company. Having $35 billion in revenue, it has about 45,000 employees worldwide. It offers products across the personal and commercial lines products, or P&C, and life insurance products.




Edited by Brooke Neuman

Article comments powered by Disqus

Related Insurance Technology Articles

Report: Canadian Insurance Market to Focus on Technology in 2015

Business processing services provider Xchanging Insurance Services recently announced the results of an industry survey it completed regarding the Canadian insurance market. To complete the survey, it partnered with Insurance-Canada.ca, which completes seminars and survey to help inform consumers and insurance professionals about the latest in technological innovation in the insurance market. [ Read More ]
11/24/2014

Certifi to Deliver Improved Billing and Payment Management Through SaaS William Platform

Inefficiencies in medical billing costs the U.S. healthcare industry billions of dollars annually, and as another government program, the Affordable Care Act (ACA) or Obamacare, gets integrated into the system that number is surely to rise. A study conducted by Harris Poll on behalf of NerdWallet in August of this year revealed hospital billing errors are resulting in overcharges of up to 26 percent. The number of errors for Medicare medical billing was all the way up to 49 percent, meaning almo… [ Read More ]
11/24/2014

Nominating Committee for 2015 Novarica Research Council Impact Awards Announced

For those on the technology implementation and management side of the insurance industry the research and advisory firm Novarica is no doubt a very familiar one. The company provides information, insights, and perspectives to industry professionals on a variety of topics and hosts the Novarica Insurance Technology Research Council, a moderated knowledge-sharing community of more than 325 senior IT executives representing more than 300 North American insurers. [ Read More ]
11/19/2014

Kofax to Improve Claims Processing for General Insurance and Asset Management Provider

Improving the business processes associated with mission critical insurance interactions is at the top of most insurers' lists regardless of where they are located around the world. An example of the universality of the need to improve such processes through software automation, which not only improves business process efficiency but also reduces costs while improving the customer experience, is a recent announcement from business process automation specialists Irvine, CA-based Kofax. [ Read More ]
11/19/2014
FREE Insurance Technology enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!