Insurance Technology Featured Article

Crum & Forster Select Accenture's Duck Creek for Operational Efficiencies

November 12, 2012

Crum & Forster, a renowned provider of specialty and standard insurance offerings, has selected Accenture’s (News - Alert) Duck Creek Policy Administration software to support, enhance and modernize its technology.

Duck Creek Software will be used by Crum & Forster as a major component of its rating and policy processing system for commercial lines, workers' compensation and specialty lines. Post deployment, the software will help the organization streamline its policy administration processes, increasing operational efficiency.

Crum & Foster will be using pre-configured insurance product deployment solutions in the form of templates for Insurance Services Office (ISO)-based commercial lines and worker’s compensation products based on National Council on Compensation Insurance (NCCI).

The templates will help in the rapid implementation and maintenance of the firm’s established lines of business going forward.

"As our business continues to expand, we need a new system with advanced technology to help us scale up for growth," said Nicole Bennett, chief information officer, Crum & Forster.  She commented that "We selected Accenture Duck Creek software because it will enable us to easily support and configure all of our lines of business on a single platform. “Giving our lines of business configuration capabilities will allow us to react faster to market changes with updated products and better service."

"We are pleased to be working with Crum & Forster and supporting their growth initiatives," said Michael A. Jackowski, global managing director of Accenture Software for P&C insurance. "The flexibility and rich functionality of our policy administration software suite, including our industry-leading rating solution, will allow them to provide an enhanced user experience for both underwriters and agents."

The award-winning policy and claims software from Accenture offers an integrated suite of software and modules, with the flexibility to be implemented individually or as a part of a broader migration strategy. The combined software thus aids insurers of all sizes.

The flexible suite of property and casualty (P&C) software enables all insurers big and small to configure products, transact lines of business and process claims.

The Crum & Forster group of companies consists of wholly-owned subsidiaries of Crum & Forster Holdings Corp. and indirect subsidiaries of Fairfax Financial Holdings Limited. Thus, Crum & Forster is a national insurance group that is part of Fairfax Financial Holdings Limited.

Accenture has been collaborating with its clients and helping them in becoming high-performance entities. The company generated net revenue of $27.9 billion for the fiscal year ending August 31, 2012. It is a global management consulting, technology services and outsourcing company, with about 257,000 people of its people serving clients in more than 120 countries.




Edited by Braden Becker

Article comments powered by Disqus

Related Insurance Technology Articles

Wolters Kluwer UK Selects Vlocity Insurance to Enhance Online Customer Experience

For several months the buzz around the insurance industry has been that insurers should have a sense of urgency about investing in technology, specifically those that enhance the customer experience-or suffer what some observers believe will be dire consequences for those who continue to be laggards. The message seems to be resonating as indicated by the announcement that cloud software solutions specialists, San Francisco, California-based Vlocity Inc., has been selected by the U.K. division of… [ Read More ]
05/21/2015

Flowfinity Partners with Marshall & Stevens on Improving Efficiency

While most companies believe that moving to digital services and mobile applications helps efficiency, there is now a new report that seems to underline that fact. Flowfinity Wireless, already a proven provider of enterprise mobile applications recently released a new case study that showed just how much this efficiency can be improved. This new report centered on the valuation consultancy firm, Marshall & Stevens. This firm took measures such as replacing scanned notes with mobile apps, which r… [ Read More ]
05/18/2015

Zenefits Fights Legal Obstacles in Business Model that Provides Free Software

Zenefits has found itself recently involved in several court battles with state insurance regulators over whether or not their business model constitutes an illegal rebate. It is the latest example of technology taking market share from an industry whose services are traditionally provided through brokers. [ Read More ]
05/12/2015

Guidewire Software and Capgemini to Improve Claims Processing for Zurich's UK General Insurance

In an article written on Computers and Animation Journal in 1969, computer scientist Edmund Callis Berkeley said, "Most problems have either many answers or no answer. Only a few problems have a single answer". If there is one business that seeks to find multiple answers to many of its questions, it is the insurance industry [ Read More ]
05/12/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!