Insurance Technology Featured Article

Data Breach at Nationwide Insurance Affects More Than 1.1M People

December 17, 2012

Nationwide Mutual Insurance recently announced that due to the cyber attack from October 3 on its computer network, personal information of more than 1.1 million people has been affected.

The data breach on the network, which is incidentally also shared by Allied Insurance, has compromised data including names, birth dates, social security numbers and driver’s license numbers of scores of customers looking for insurance quotes.

As a way to provide some relief and compensation for the incident, the company is sending notification letters to the affected customers and will provide them with free credit monitoring and identity theft protection for up to a year.

So far, Nationwide is not aware of any misuse of the compromised information.

The company said that on October 3, 2012, a part of its computer network was criminally intruded upon by a criminal perpetrator whose identification is yet to be ascertained. The company learned about the attack the very same day and was prompt in taking immediate steps to curtail and address the breach.

An investigation of the attack was initiated by Nationwide on October 16, 2012, during which it found that some personal information was compromised by the criminal perpetrator. On November 2, 2012, the company received confirmation of the identities and addresses of the customers whose data was compromised. While investigation on the incident is still underway, it has been established that information pertaining to customers’ names and Social Security numbers, driver’s license numbers and dates of birth – as well as details on marital status, gender and occupation, and address of employer – may have also been vulnerable.

The company, however, specified that there is no evidence of any misuse.

The affected data was analyzed by Nationwide and a third-party expert, which enabled the quick identification of those customers whose personal information was compromised in the attack. Law enforcement agencies are currently investigating the breach.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Braden Becker

Article comments powered by Disqus

Related Insurance Technology Articles

Mitchell Enhances WorkCenter Solution with New Dispatch Tools

Mitchell, a company serving Property & Casualty (P&C) claims and Collision Repair industries with its technology, connectivity and information solutions, has announced that it has included new enhancements to the Dispatch module of the WorkCenter claims management solution. [ Read More ]
07/22/2014

Oscar Gives Millenials the Healthcare They Want

The "young invincibles" of the millennial generation may finally be courted by the healthcare industry, thanks in part to the health insurance provider Oscar. [ Read More ]
07/17/2014

High Satisfaction Levels - a Fillip for Claims Insurers

Auto Insurance companies in Canada that process claims can take heart in the fact that customers are significantly more satisfied with their work in 2014 than in the previous year. The J.D. Power's 2014 Canadian Auto Claims satisfaction study report reveals that insurers have made greater efforts to process claims faster, and this has had a positive impact on satisfaction. [ Read More ]
07/16/2014

SAP Survey Reveals Insurers Want ICT Infrastructure for Speed and Agility

The insurance industry worldwide, like so many other verticals, is in the midst of disruptive changes that are rapidly transforming the ways in which insurers package and sell products and services, and how they engage customers throughout the claims life cycle. In fact, all insurance lines of business are hotly contested, putting a (pardon the pun) "premium" on product innovation, delivery and enhancing the customer experience. [ Read More ]
07/15/2014
FREE Insurance Technology enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!