Insurance Technology Featured Article

Healthcare Payer Organizations Use TriZetto Performance Insight to Compare Performance with Peers

December 19, 2012

The TriZetto Group (News - Alert), Inc recently announced that an increasing number of its clients are deploying the TriZetto Performance Insight, a new benchmarking program that allows users to measure their performance against their peers. The program incorporates industry standards and data and enables healthcare payers to identify performance gaps which allow them to enhance the administrative efficiency, cost, and quality of its service offerings. The program, which was introduced early this year, was developed in collaboration with Western Health Advantage.

In a statement, Dan Spirek, executive vice president and chief strategy and marketing officer at TriZetto, said that, “With the challenges of a post-reform market, healthcare payers such as Western Health Advantage want to know how they’re performing versus peers, where they excel, and where they could improve. TriZetto’s benchmarking program provides quantifiable answers to these mission-critical questions based on the metrics of payers. More than this, TriZetto shares insight into the processes behind the numbers and provides a strategic, consultative path to operational excellence based on our many years of service to hundreds of health plans. This accounts for the enthusiasm and strong participation we’re seeing in the TriZetto Performance Insight program.”

Instead of delivering a momentary snapshot, users of the TriZetto Performance Insight program which includes two services - Performance Insight Benchmarks and Performance Insight Navigator, benefit from longitudinal, trending measurements that highlight improvements and show how changes can impact plans over a period of time.

The 31 metrics included in the Benchmarks service, which are based on the initial health plans, help users assess the operational, financial, and clinical efficiency of their plans. New and additional plans can be included in the program if requested by a specific payer. The requesting payer’s will have to submit their own data after which they will receive a personalized, actionable report which provides a comparative analysis of their performance in comparison to other participants. Based on the results, TriZetto then offers the payer with necessary recommendations.

Performance Insight Navigator has been developed with highly interactive software-based consultations that delve deep into any of the eight key processes. This helps in quantifying performance with respect to standardized industry averages.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman

Article comments powered by Disqus

Related Insurance Technology Articles

Report: Novarica Says Insurers are Spending More on IT

Novarica released its seventh annual U.S. Insurer IT Budget and Project report this past Monday, and it revealed that players in the insurance market are spending more on IT to increase abilities to bring products to market, analyze big data, and make internal workflows more efficient. [ Read More ]
10/01/2014

AIG Chooses Accenture Life Insurance Platform to Achieve Operational Excellence

American International Group, Inc., a premier international insurance organization recently opted for Accenture's Life Insurance Platform, to create and modify products faster in order to attract and retain customers. [ Read More ]
09/30/2014

Discovery Limited Partners with Cambridge Mobile Telematic to Transform Auto Insurance

For anyone following things related to the "connected car", you are aware that the information being generated from those smart cars is of more than casual interest to auto insurers. In fact, the emerging field of "behavior-based" auto insurance is poised to transform the way all of us buy policies as new rates are introduced based on our driving habits and skills, and we are rewarded for good driving. [ Read More ]
09/25/2014

Importance of Customer Experience in Insurance

For inusrance companies enhancing the customer experience creates a real competitive advantage. [ Read More ]
09/22/2014
FREE Insurance Technology enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!