Insurance Technology Featured Article

Guardian Releases e-App with e-Sign for its Disability Income Insurance Solutions Portfolio

January 08, 2013

The Guardian Life Insurance Company of America (Guardian) recently announced the release of e-App with e-Sign for individual disability income insurance solutions portfolios. The web-based e-App service eliminates the need for paper applications, while the e-Sign service eliminates the need for an applicant’s ink signature. Both web-based options work together to ensure optimized processing of income protection applications. The Guardian Life Insurance Company of America is a prominent financial services company specializing in health, life, dental and disability insurance, annuities and investments.

In a statement, Gordon Dinsmore, SVP, Individual Disability Income, said that, “Insurance is a business built on relationships and trust. Especially with a vitally important but complex product like this, it’s imperative that the advisor truly understand the client’s needs and those of the business in order to recommend the right level of income protection. By taking care of all the logistics, e-App frees up the advisor to focus on that relationship with the client, rather than worrying about which forms need to be signed.”

Applying for individual disability income insurance can be a labor-intensive process.  Due importance has to be given to both medical and financial aspects of this process. Along with underwriting requirements, there are a number of specifications as specified by the state pertaining to individual disability income insurance applications. All of these increase the complexities of the process.

Robin MacPherson, VP, Underwriting, and New Business Services for Berkshire Life Insurance Company of America, the Guardian company that issues its individual disability income insurance policy, said that, “By embracing online banking and other convenience-enhancing financial services, Americans have shown that they are increasingly comfortable with managing confidential information online."

Now with the launch of Guardian’s e-App with e-Sign options available, agents and their clients will benefit from – an easy to understand questionnaire-style experience with simple steps which make the application process easy; a system which can pre-populate applications automatically with the current client data and can locate the required forms and compile a complete application package right from the beginning; provides users with the ability to electronically view, sign and witness applications all at the convenience of the client; an easy to use dashboard which allows agents to keep clients updated on the processing of the applications; and offers a faster decision making ability on coverage options available.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman

Article comments powered by Disqus

Related Insurance Technology Articles

Auto Insurance Telematics Poised for Explosive Growth

Smart cars are getting smarter and have become foundational elements of our increasingly connected world. The data they generate pertaining to things like driver habits, the car condition and adherence to maintenance best practices, where the car is driven, where it calls home, etc. are all critical in determining insurance premiums. In fact, they are what will enable insurers the ability to reward customers who are good drivers and good owners while charging higher rates for those who are less … [ Read More ]
10/23/2014

Allscripts and ScriptSave Partner on Prescription Savings Program

While much attention in the insurance world is centered on using technology to improve the customer care of people with insurance, there are also efforts underway in the U.S. to help those without insurance get timely access to affordable medications. These efforts ultimately have the impact of bending the cost curve for medicines for everyone. [ Read More ]
10/23/2014

Leveraging M2M and IoT Services can Help Conventional Insurers Face Competition, says SAP Study

SAP SE stated that a recent study sponsored by it, revealed that long-standing insurance providers need to leverage and experiment with machine-to-machine and the Internet of Things and also invest more in customer-related technologies in order to gain a competitive advantage over non-insurance companies. [ Read More ]
10/21/2014

Vlocity Introduces Two New Cloud Apps Built on Salesforce1 Platform

Vlocity designs and creates industry-specific applications on the Salesforce1 platform to provide organizations with functional cloud in mobile software solutions that embed industry best practices and business processes. These applications take away all the hard work of integrating the latest technology and the processes an organization needs in one single app that can be deployed across different devices. With Vlocity, organizations are able to improve customer experience interactions across t… [ Read More ]
10/21/2014
FREE Insurance Technology enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!