KUBRA, a provider of customer interaction management solutions to some of the largest utility, insurance, financial services, healthcare and communication companies across North America, recently announced partnership with Primerica Life Insurance Company, to provide e-payment solutions.
Primerica, the largest financial services marketing firm in North America, will utilize KUBRA EZ-PAY to facilitate past-due and emergency payments from policy holders in Canada and the U.S.
Officials said the KUBRA EZ-PAY solution will also help process on-demand one-time payments via automated Phone (News - Alert), Call Center Assisted, and Web channels across multiple payment types.
"We are excited to provide this one-time on-demand payment solution to Primerica’s life insurance clients in North America," said Rick Watkin, president and CEO at KUBRA, in a statement. "The KUBRA EZ-PAY product will provide Primerica with a key solution to support a segment of their customer base that needs to process one-time and often last minute payments online and over the phone."
Primerica offers an entrepreneurial full or part-time business opportunity for individuals seeking to earn income by distributing the company’s financial products, and insures more than 4.3 million lives.
"We are thrilled our clients can now make one time payments with a debit or credit card," said Jan Trantham, executive vice president for Primerica Financial Services. "This method of payment has only been available for a few weeks and already we've had hundreds of clients take advantage of the service. Our clients'' response has proven this to be a convenient and long awaited way to pay."
In related TMC (News - Alert) news, KUBRA has signed an agreement with the City of Phoenix Water Services Department to provide outsourced billing services.
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Edited by Braden Becker