Insurance Technology Featured Article

KUBRA Provides e-payment Solutions to Primerica Life Insurance Clients in North America

January 15, 2013

KUBRA, a provider of customer interaction management solutions to some of the largest utility, insurance, financial services, healthcare and communication companies across North America, recently announced partnership with Primerica Life Insurance Company, to provide e-payment solutions.

Primerica, the largest financial services marketing firm in North America, will utilize KUBRA EZ-PAY to facilitate past-due and emergency payments from policy holders in Canada and the U.S.

Officials said the KUBRA EZ-PAY solution will also help process on-demand one-time payments via automated Phone (News - Alert), Call Center Assisted, and Web channels across multiple payment types.

"We are excited to provide this one-time on-demand payment solution to Primerica’s life insurance clients in North America," said Rick Watkin, president and CEO at KUBRA, in a statement. "The KUBRA EZ-PAY product will provide Primerica with a key solution to support a segment of their customer base that needs to process one-time and often last minute payments online and over the phone."

Primerica offers an entrepreneurial full or part-time business opportunity for individuals seeking to earn income by distributing the company’s financial products, and insures more than 4.3 million lives.

"We are thrilled our clients can now make one time payments with a debit or credit card," said Jan Trantham, executive vice president for Primerica Financial Services. "This method of payment has only been available for a few weeks and already we've had hundreds of clients take advantage of the service. Our clients'' response has proven this to be a convenient and long awaited way to pay."

In related TMC (News - Alert) news, KUBRA has signed an agreement with the City of Phoenix Water Services Department to provide outsourced billing services.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Braden Becker

Article comments powered by Disqus

Related Insurance Technology Articles

Mercury Insurance Selects OnBase for Process Automation and Paperless Workflow

One of the greatest benefits of digital technology is it allows businesses to eliminate processes and methodologies that in the past slowed growth and made up a considerable percentage of the overall operational cost of the organization. While paper has served civilization very well, and still continues to do so to this day, for large organizations it is a technology that can be described as slowing down the workflow of a company to a tortoise pace compared to digital solutions. [ Read More ]
10/30/2014

Insurance Industry Focusing More on Customer Satisfaction

Like any other industry, customer satisfaction matters a great deal in the insurance sector. Various studies conducted have proven beyond any doubt that a satisfied customer is the best advertisement for an insurance company. [ Read More ]
10/29/2014

Parents Choose Doctors for Children Based on Online Ratings

New research recently published in the Pediatrics journal shows that the online reputation of a healthcare provider may be just as important or even more so as its real-life one. [ Read More ]
10/28/2014

Auto Insurance Telematics Poised for Explosive Growth

Smart cars are getting smarter and have become foundational elements of our increasingly connected world. The data they generate pertaining to things like driver habits, the car condition and adherence to maintenance best practices, where the car is driven, where it calls home, etc. are all critical in determining insurance premiums. In fact, they are what will enable insurers the ability to reward customers who are good drivers and good owners while charging higher rates for those who are less … [ Read More ]
10/23/2014
FREE Insurance Technology enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!