Insurance Technology Featured Article

TIA Technology's New Solution Claims Customer-Centricity

January 22, 2013

For companies to differentiate themselves in a highly competitive market, a customer-centric approach is of paramount importance, and even insurance companies are beginning to believe that is so. TIA (News - Alert) Technologies’ new software solution is directed at enhancing customer experience and boosting customer retention.

The new TIA 7-series, built on the powerful Oracle (News - Alert) Fusion stack, is being seen as a key pillar to a company’s business growth strategy. Its rich integrated functionality and product configuration capabilities are expected to help insurance companies be more responsive to the market and also to evolving customer needs.

“To stay profitable, insurance businesses must be able to meet market demands for superior customer service, faster time to market, better products and pricing, and more distribution possibilities – and do so in a cost-efficient way,” said Liselotte Munk, CEO at TIA Technology.

The dual benefits of keeping customers satisfied with compelling and competitive products while simultaneously increasing the efficiency of insurance agents and sales channels and also offering customization capabilities are important factors in the insurance business. And, that’s exactly what TIA has committed itself to.

Its innovative and comprehensive solution with a new user interface helps employees deliver better service by facilitating employee-customer interaction and as it caters to the requirements and enhancements required by customers and daily users, insurance companies can deliver the best to any business of any size.

A customer-centric navigation panel allows employees to work with many customers at the same time. Workspaces can be personalized for and by each user and this helps increase operational efficiency. TIA 7-series solution is platform agnostic and can also directly integrate with external tools and data sources, helping employees make quick and more informed decisions.

“We selected the TIA 7-series solution on the basis that it would provide us with the rich integrated functionality and product configuration capabilities we need. But more importantly, we anticipate that the TIA 7-series will enable us to get closer to our customers,” noted Eimear O’Broin, director – IT & Operations at FBD, a leading property and casualty insurer in Ireland.

TIA Technology, a leading provider of a standard software solution for the global property/casualty and composite insurance industry, announced the release of its TIA iPad Sales App. The new tool for insurance sales agents boosts sales productivity by helping guide the sales dialogue in a modern and interactive way and close more deals on the spot.




Edited by Carlos Olivera

Article comments powered by Disqus

Related Insurance Technology Articles

Novatel Wireless, Chipin BV Team to Offer Usage Based Insurance Solutions to European Markets

Intelligent wireless solutions specialist Novatel Wireless, Inc. and Chipin B.V., a provider of innovative solutions for insurance and fleet management based on dynamic pricing, have teamed up to offer MT 3060 and N4A Device Manager to support Usage Based Insurance (UBI) programs in the Benelux Region. [ Read More ]
04/16/2014

Comings and Goings: Nation Quote Boosts Brand, Brings New Blood into IT

Nation Quote consists of a group of dedicated insurance professionals that boast over six decades of collective experience in the insurance arena, is keen on building a solid foundation by instilling high levels of quality control and adding value to active consumers and agents. As part of this process, Mathew W Brownfield has been invited to serve as the company's top technology architect. [ Read More ]
04/15/2014

Kenco Deploys SmartDrive Technology to Increase Fleet Safety and Cut Costs

Kenco, a provider of integrated logistics solutions, real estate services, and material handling equipment, has recently deployed SmartDrive's event recording system in its entire nationwide fleet to increase safety, while cutting costs. [ Read More ]
04/15/2014

NRMA Insurance Offers to Help Drivers Remain Safe

Buying a vehicle is a huge investment for most of us, but regardless of whether we go in for a used or a new one, consumers need to do a little homework about car safety to remain safe on the roads. A survey by NRMA Insurance highlights the fact that a large majority of Australian drivers, in spite of professing that safety is their first priority, pay very little attention in getting to know more about the vehicles they buy. [ Read More ]
04/14/2014
FREE Insurance Technology enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!