Insurance Technology Featured Article

Esurance Set to Induct 150 Employees at New Call Center

February 22, 2013

Esurance, the San Francisco based online automobile insurer, is now ready to staff its new call center based in San Antonio.

Esurance has started the hiring process and will be hiring about 150 people at the facility. There are openings at different positions, which range from entry level workers, line managers to representatives who will be selling insurance products.

“We've been hiring since the end of December 2012 and we're actively hiring for classes over the next year,” company spokesman Danny Miller said. Miller was not in a position to discuss the details of the openings such as salary ranges and hourly pay.

“I can say that the compensation is very competitive, and we do offer a benefits package upon start, unlike other companies. We sell insurance online and over the phone directly to consumers. It's different than say, our parent company, Allstate, who sells through an agent. It's a great market for us in terms of the quality, quantity and education of the applicants, all steps conducive to supporting the growth of our business,” Miller said.

Esurance is an innovation driven company. With over 2,300 associates and 16 offices across U.S., Esurance today offers direct-to-consumer personal car insurance in 35 states. Established in 1999 as an alternative to obtaining insurance through an agent, Esurance offers easy-to-use online tools as well as 24/7 support and service to its customers through call centers. Allstate Corp. acquired it in October 2011.

The office at San Antonio opened on Jan. 1 2013. It has since been hiring people and has about 40 new associates in its folds. It has the backing of Allstate family, and is enriched by the strength, commitment, and experience of a long-time industry leader.

Esurance has extended its services online and have succeeded in making the car insurance buying experience from quoting to buying to filing a claim - easier and smarter. The products are flexible and affordable and customers are able to manage their policies better at their convenience. Ensurance’s 24/7 customer service center helps customers by answering their queries and thus clearing confusion about their insurance policies. The customers can file the claims anytime, from anywhere with the help of Esurance mobile. Its customer friendly website was declared ‘Best in Class award from the Customer Respect Group.




Edited by Brooke Neuman

Article comments powered by Disqus

Related Insurance Technology Articles

Novatel Wireless, Chipin BV Team to Offer Usage Based Insurance Solutions to European Markets

Intelligent wireless solutions specialist Novatel Wireless, Inc. and Chipin B.V., a provider of innovative solutions for insurance and fleet management based on dynamic pricing, have teamed up to offer MT 3060 and N4A Device Manager to support Usage Based Insurance (UBI) programs in the Benelux Region. [ Read More ]
04/16/2014

Comings and Goings: Nation Quote Boosts Brand, Brings New Blood into IT

Nation Quote consists of a group of dedicated insurance professionals that boast over six decades of collective experience in the insurance arena, is keen on building a solid foundation by instilling high levels of quality control and adding value to active consumers and agents. As part of this process, Mathew W Brownfield has been invited to serve as the company's top technology architect. [ Read More ]
04/15/2014

Kenco Deploys SmartDrive Technology to Increase Fleet Safety and Cut Costs

Kenco, a provider of integrated logistics solutions, real estate services, and material handling equipment, has recently deployed SmartDrive's event recording system in its entire nationwide fleet to increase safety, while cutting costs. [ Read More ]
04/15/2014

NRMA Insurance Offers to Help Drivers Remain Safe

Buying a vehicle is a huge investment for most of us, but regardless of whether we go in for a used or a new one, consumers need to do a little homework about car safety to remain safe on the roads. A survey by NRMA Insurance highlights the fact that a large majority of Australian drivers, in spite of professing that safety is their first priority, pay very little attention in getting to know more about the vehicles they buy. [ Read More ]
04/14/2014
FREE Insurance Technology enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!