Insurance Technology Featured Article

SafeAuto Launches Free Mobile App for its Policyholders

December 06, 2013

SafeAuto Insurance Company, a major player in affordable auto insurance coverage and one of America’s largest privately owned property and casualty insurance carriers, has launched a free mobile app for its policyholders.

Thanks to the app, policyholders will now be able to view billing information, make payments to their accounts, pull up a digital ID card and call SafeAuto with the touch of a button.

Officials with SafeAuto said that the SafeAuto mobile app is available now in the Google (News - Alert) Play Store and will also soon be released for iPhone users on the App Store. “Mobile devices are an important part of our policyholders’ lives and often the primary way they access the Internet,” said John Kish, Sr. VP and CIO, in a statement. “This app will help us serve our policyholders when, where and how they want,” said Kish.

Charlie Kordes, VP of customer demand & experience said that giving the customers easy and convenient ways to do business with the company is a top priority for the company. “It’s now easier than ever for our policyholders to make payments to their account or provide proof of insurance when they need to,” said Kordes.

Founded in 1993, SafeAuto has written more than 5.7 million policies in 17 states. SafeAuto is based in Columbus, Ohio, and employs nearly 800 associates across the country.

Earlier in January, SafeAuto Insurance had launched their brand new mobile website. The user friendly will now enhance the customer experience online with a site wide interface redesign.

The development team at SafeAuto strategically created a site that will reduce the average time for users to get an online quote while making the navigation process simpler across all devices. The mobile friendly website uses various technologies which have been adopted on the web that allows the product to adapt to any environment. Whether a browser is visiting on Android (News - Alert) or iOS platforms, the website will instantly respond to the device. 

Edited by Cassandra Tucker

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