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Insurance Company TMNF Picks Guidewire's ClaimCenter Claims Management System

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Insurance Company TMNF Picks Guidewire's ClaimCenter Claims Management System

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December 24, 2013
By Shamila Janakiraman
TMCnet Contributor

Japanese general insurance company Tokio Marine and Nichido Fire Insurance Company Limited (TMNF) has deployed Guidewire’s ClaimCenter claims management system. Guidewire Software specializes in software products that are required by property and casualty insurers.


Ian Tavener, vice president, Asia Pacific, Guidewire Software said, “We are very happy that TMNF, one of Japan’s largest General Insurance companies, has selected Guidewire ClaimCenter for its new claims management system, and we congratulate the team on the successful first phase of its ClaimCenter project.”

TMNF strives to improve its business process transformation and the quality of its claims management services via its “Business Renovation Project” initiative. To achieve this successfully TMNF required a suitable solution and it zeroed in on ClaimCenter.

ClaimCenter’s lower development time and costs, rich functionality set, and its highly flexible system architecture will help customers develop their own configurations according to their business need and environment.

The ClaimCenter implementation project was done in phases with the first phase concerned with development of a claims management system for automobile insurance and compulsory automobile liability insurance (CALI).

This large scale project leveraged the Agile (News - Alert) development methodology. The project was completed on time and efficiently and it involved more than 100 staff comprising of the TMNF system development department resources and Guidewire’s technical advisory team, said officials.

“A project of this magnitude in Japan presented us with a considerable challenge, but we were able to bring it to fruition by maintaining close collaboration with TMNF. We are honored that Guidewire’s solution contributes to further enhancing the quality of TMNF’s insurance services. And, moving forward, we hope to be able to continue to support the delivery of advanced insurance services,” Tavener added.

Radian (News - Alert) Guaranty the mortgage insurance subsidiary of Radian Group has selected Guidewire InsuranceSuite as its new platform for underwriting, rating and policy administration, claims management, and billing. The company also selected Guidewire Client Data Management to help give it a comprehensive customer view across underwriting, policy administration, claims, and billing processes. Guidewire PartnerConnect alliance member, Capgemini (News - Alert), has been selected to lead the implementation project, with Guidewire working in close collaboration.




Edited by Ryan Sartor

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