Insurance Technology Featured Article

ProtectCELL Announces Partnership with Alaska's Leading Telecommunication Services Company

February 12, 2014

ProtectCELL has entered into a strategic partnership with Alaska’s telecommunication services company, GCI (News - Alert), to expand wireless customer service capabilities.

ProtectCELL, a Fortegra company, safeguards consumers’ wireless lifestyles by offering valuable services and protection compared to limited warranties and standard insurance. Known for its strong alliances with industry-leading partners, ProtectCELL continues to evolve in order to meet the growing demands of both consumers and independent wireless dealers.

Thanks to the pact, all GCI customers now have access to advanced wireless handset protection.
Officials with ProtectCELL said that ProtectCELL’s offering will improve the overall GCI customer experience by providing a one-stop solution for customers experiencing an OEM manufacturer warranty issue, broken phone, stolen phone or similar issues.

Company officials said that the integration of ProtectCELL’s pre-existing handset protection security services means advanced mobile protection and customer service for the majority of Alaskan mobile users.

“We are pleased to announce our partnership with a trusted protection plan provider,” said Maureen Moore, vice president of consumer services at GCI, in a statement.

Moore said that the company sees this partnership with ProtectCELL as a great opportunity to provide the customers with the best complete mobile security available, while also improving their customer service experiences.

“We could not be more excited to reveal our newest partnership with GCI,” said Scott McLaren, chief marketing officer at ProtectCELL.

“With the ever-growing reliance on mobile devices, we know the need to stay connected to the outside world is top of mind now more than ever for most customers.

He said that the company is happy to offer its advanced protection services to GCI’s customer base.
Earlier in December, GCI had announced plans to deploy Alaska's first one-gigabit (1,000 megabits-per-second) Internet service, fiber re:D, which will be available in Anchorage by 2015. 




Edited by Cassandra Tucker

Article comments powered by Disqus

Related Insurance Technology Articles

Disruption in the Insurance Industry focus of New PwC Report

PwC report findings on disruption in New Zealand insurance markets reflective of global challenges. [ Read More ]
08/26/2015

ENT and Allergy Associates' Use of Technology Attracts New Insurance Agreements

ENT and Allergy Associates' use of advanced technology is attractive to insurers. [ Read More ]
08/25/2015

Ohio Mutual Insurance Group Selects IVANS Download to Keep Agency Partners Current

So many verticals rely on independent local agents as major sources of revenue. This is particularly true in the insurance business where the battle to get agent mind share that can translate into market share is intense to say the least. In fact, in a broad sense pleasing independent agents is identical to pleasing customers directly as creating a compelling experience is the best way for agents to feel good about recommending one insurance provider over another, most other things being equal. [ Read More ]
08/19/2015

Texas Mutual Deepens Relationship with Guidewire Software

Leading worker's compensation firm Texas Mutual increases use of Guidewire Software's solution portfolio. [ Read More ]
08/17/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!