Insurance Technology Featured Article

Avoka to Unveil Transact

June 10, 2014

Avoka, a customer experience management company, has announced its plans to unveil a new software platform called, Avoka Transact, at an upcoming event in London.

This new platform claims to modernize businesses and transform the paper-based and PDF forms into multi-channel digital business transactions available anywhere, anytime, on any device.

Avoka Multi-Channel SmartForms is one of the utilities offered by Avoka that lets customers start, stop and finish a single transaction across all channels—branch, call center, web, mobile--without interruption.

This platform is ideal for insurance organisations to instantly build, deploy and manage multi-channel SmartForms without programming for transactions such as customer onboarding, claims processing, policy administration, claims inspections or risk assessment.

It also enables insurers to introduce new products to the market quickly, lower initial and on-going development costs, improve data accuracy, and enjoy significant reduction in claims processing time.

"Avoka delivers what organizations need to become digital businesses," said Philip Copeland, CEO for Avoka. "Our patented technology helps the insurance industry implement robust Digital Strategies while improving customer experience, simplifying processes and improving convenience."

Users also have an option to replace paper-based and PDF form processes with Avoka Transact mobile forms and a simple and intuitive Avoka TransactField App. This helps them transform their mobile workforce productivity, optimize on-site data entry, and increase field worker efficiency with Avoka Transact.

The company website explains that Avoka Transact combines easy-to-build yet powerful electronic forms that can be designed by business users with a versatile, multi-channel digital business server. It enables the agile deployment of customer, partner, or mobile worker business transactions.

Avoka Transact has been introduced as an enterprise-grade platform that syndicates the ease of a consumer-grade tool with powerful features such as built-in security support, integration with core business applications, dynamic data lookups, digital signatures, payment gateway integration, responsive design, and more, according to the company.




Edited by Maurice Nagle

Article comments powered by Disqus

Related Insurance Technology Articles

SAP SE Launches Cost and Revenue Allocation for Financial Products Application

SAP SE, a company most known for its work with databases, is getting into the financial market in a significant way with the release of its Cost and Revenue Allocation for Financial Products application. The new release will leverage SAP HANA to give executives proper access to financial information and corporate data. [ Read More ]
06/24/2015

AutoClaim Mobile App Acquired by ABT Mining Company to Speed Claims Processing

Mobile app gives drivers tools to gather critical claims information right after an accident to speed processing. [ Read More ]
06/23/2015

Pacific Life Selects GMC Software Technology for Managing Customer Retirement Communications

It should almost go without saying that an informed customer is a satisfied customer. Let's face it; none of us likes surprises, particularly when it comes to anything doing with our financial status and interactions. This is one of the reasons why insurers across all of their lines of business are looking to improve their customer satisfaction by enhancing business processes and customer interactions capabilities to keep customers informed. [ Read More ]
06/18/2015

Study Finds More Tech Use Means More Productivity and Profitability for Insurers

Velocify and Insurance Technologies Corp. study finds correlation between tech usage and financial performance. [ Read More ]
06/16/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!