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Alfa Insurance Partners with Cigniti Technologies

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Alfa Insurance Partners with Cigniti Technologies

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January 14, 2015
By Peter Bernstein
Senior Editor

There is an old saying in the U.S. that is a bit coarse but makes the point and goes as follows: “Put your money where your mouth is.”  In a much less blunt and very positive way Alfa Mutual Insurance Co. is doing just that. It is investing in the quality of its mission critical software by partnering with Dallas,TX-based  Cigniti Technologies , the world’s third largest software testing company, to establish a dedicated Test Center of Excellence (TCoE).


This multi-year, multi-million-dollar contract is just the latest step Alfa is taking to enhance its technology. It is not surprising since the company and its affiliates provide insurance and other financial services in 11 states. In fact, Alfa Life Insurance Co. currently has more than $25 billion in force, and Alfa’s property and casualty companies service more than 1 million policies. There are nearly 400 Alfa service centers with more than 2,500 people dedicated to serving customers needs. In short, they are very reliant on technology and making sure that it works is truly mission critical. 

“We are committed to building a successful, long-term relationship with all of our clients, and we are glad to have been chosen as the preferred strategic testing services partner to establish the TCoE for Alfa Insurance”

“Creating a Test Center of Excellence enables the company to improve the quality of our enterprise applications,” said Alfa Vice President of Quality Assurance (QA) Ron Wilson. “By partnering with Cigniti, North America’s largest independent software testing services organization, we were confident we could create a quality model that focuses on increasing the efficiency and transparency of the entire QA organization. The resulting TCoE will follow our goal of securing proven software testing technologies while maintaining focus on the pressing need to keep the test organization lean and highly optimized. Through Cigniti, Alfa can accomplish both tasks.”

Cigniti Executive Vice President Gary Smith said he is excited to welcome Alfa to its esteemed list of clients.

“We are committed to building a successful, long-term relationship with all of our clients, and we are glad to have been chosen as the preferred strategic testing services partner to establish the TCoE for Alfa Insurance,” Smith said.

“Our IP-led testing services and proprietary SmartTools assures accelerated test life cycle with optimal return on investments for Alfa Insurance,” said Sanjay Jupudi, president Cigniti Inc. “Cigniti will leverage its proven methodology in building Alfa’s TCoE. The phased approach adopted will leverage Cigniti’s process framework to ensure Alfa’s both short-term and long-term QA needs are met during the TCoE establishment.”

It may seem out of the ordinary for a company to establish a TCoE, but given how business is becoming ever more software-centric, getting it clean so it operates optimally is a case of investing in the front end to eliminate cost and risks when it really matters. 




Edited by Maurice Nagle

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