Wipro Technologies, the global IT services business of
Wipro Limited, has entered into a seven year strategic agreement with
The Main Street America Group, a provider of commercial, personal and surety insurance products exclusively, sold through independent agents to individuals, families and small businesses in 24 US states.
In a release, officials with Wipro (
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As part of the agreement, Wipro will supplement Main Street America's IT organization in its endeavor to support its present and future business needs.
Main Street America will leverage Wipro's global delivery model to achieve faster time-to-market capabilities and reduce operating costs by utilizing economies of scale.
Wipro will support Main Street America's Personal Lines business on its Main Street Station and legacy platforms. In addition, Wipro will support its Main Street Station Commercial Lines and Bond processing systems.
"As The Main Street America Group continues to increase scale and productivity, we need to implement more efficient processes while reducing our operating costs," said Ronald James, chief information officer, Main Street America, in the release.
“Because Wipro has more than 4,500 IT insurance professionals at its disposal, the company will be able to better support specific phases of projects and maintenance/regulatory demands from our business units,” said James.
He said that partnering with Wipro could also help the company close timelines and accelerate delivery of some of the projects.
"Wipro's demonstrated capabilities to US insurers allowed us to become Main Street America's trusted IT Services provider. We look forward to supporting their future growth," said Ajoy Menon, insurance business unit global head, Wipro Technologies (
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Menon said that Main Street America has a strong customer service culture with its distribution force of independent insurance agents and employees.
“We are happy to partner with them as we are confident with our expertise and customer-oriented approach we will be able to deliver greater value and enable Main Street America to sustain its superior customer service culture," he said.