The Hartford Helps iPhone Users in Auto Claims
May 06, 2010
By Anuradha Shukla
TMCnet Contributor
The Hartford Financial Services Group, an insurance and wealth management company, has launched the Harford Mobile, which provides iPhone (News - Alert) users with quick access to checklists, emergency phone numbers and claims reporting features for auto insurance customers. Most insurance claims takes weeks, if not months to fully complete.
The Hartford Mobile represents the company's commitment to innovative, customer-focused technology, according to Jonathan Bennett, executive vice president, Digital Commerce & Customer Analytics.
Bennett expects this feature will position them to more effectively identify customer needs and continue to launch new technologies.
The Hartford focuses on customer needs, the company serves businesses and consumers by providing the products and solutions they need to protect their assets and income from risks and manage their wealth and retirement needs.
The Hartford mobile will provide consumers with the ability to access an auto accident checklist; collect and exchange driver and accident information, including accident photos and locate an auto repair facility from The Hartford's national network of approved shops.
The application will also allow users to reference helpful roadside guides, including an interactive Emergency Kit Checklist; save and review accident history; find a replacement vehicle - new or used; access to national glass repair service; store vehicle and insurance information for quick and easy access; and, quickly access RESCUE 1-800 roadside services.
The users will be able to access the additional special features of The Hartford, such as express connect to The Hartford's Claims services and automatically submitting accident photos and notes directly from the iPhone. All iPhone users can take advantage of The Hartford Mobile. To find more information about download the application, go to www.thehartford.com/thehartfordmobile or visit the Apple (News - Alert) iTunes App Store to download the app.
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha's article, please visit her columnist page.Edited by Patrick Barnard
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